Bow Shipping Policy

Effective date: December 20, 2025

This bow shipping policy covers delivery times, costs, tracking and help with shipping issues.

1. Where we ship

We ship worldwide. Our range includes recurve, target, traditional and hunting bows, plus other archery gear. Shipping to some countries or regions is restricted. Import rules, export rules or carrier policies may limit where we can send them.

2. Shipping options

Standard shipping

  • We process orders in 1–3 business days after order confirmation.
  • Transit takes 7–15 business days, depending on the destination.
  • Tracking is included. This option suits most bows and accessories.

Expedited shipping

  • We process orders within 24 hours of order confirmation.
  • Transit takes 3–7 business days.
  • This option is for urgent orders or special needs.

Custom orders: We confirm the preparation time with you for each order. It is not a fixed number of days.

How we pack bows

All bows ship in reinforced packaging made for bows. We pack limbs and risers separately to help prevent damage. Packages carry the label “Precision Sports Equipment - Handle with Care”.

3. Shipping costs

Shipping costs are calculated in real time. The price depends on the item’s weight, size and destination. You will see the final cost at checkout. Some orders may qualify for free shipping through promotions.

  • Bows: Standard shipping rates apply because bows need special packaging.
  • Arrows: Extra charges may apply to arrows over certain lengths.
  • Large accessories: Charges for target faces and bow cases use volumetric weight. This is a weight based on package size.

4. What happens after you order

  1. You receive an email confirmation after payment succeeds.
  2. Our warehouse checks stock and prepares the packaging.
  3. We pack each item securely for its product type.
  4. We email your tracking details when the order ships.
  5. You receive automatic updates at key stages of the journey.

We process orders Monday to Friday. Where possible, we process orders confirmed before 3:00 PM local time that day. We do not dispatch on national holidays. Dispatch moves to the next business day.

5. Customs, restrictions and taxes

Information needed for customs

  • Provide accurate personal details so customs can clear your order.
  • Some countries require an import permit, especially for hunting bows.
  • The declared value must match the actual order value.

Product restrictions

  • Arrow points and broadheads may be restricted at the destination.
  • Some countries ban bows above certain draw weights.
  • Special coatings or materials may also be restricted.

Import charges

The recipient pays all import duties, taxes and fees. Our website estimates tax for selected countries. Any duty dispute must be handled directly with local customs.

6. Delivery times and tracking

Delivery times are estimates counted from the dispatch date. Customs checks, weather and holidays can affect the actual time. Busy periods, such as the time before hunting season, can also cause delays.

All orders include online tracking. Find your tracking number in the shipping confirmation email. You can track the order on our website or the carrier’s site.

7. Check your delivery

  • Check the outer packaging before you sign.
  • If it is damaged, refuse the package or take photos as evidence.
  • We recommend opening the package while the carrier is present.
  • If you find damage, contact customer service immediately and send photos.
  • Check the limbs for cracks and the riser for changes in shape.
  • Count the accessories and compare them with the packing list.
  • Carry out basic function checks in a safe place.

8. Delays, lost parcels and address errors

  • Delay: Contact customer service for help.
  • Missing parcel: We may declare it lost if it has not arrived within 30 days of dispatch.
  • Wrong address: Contact customer service immediately to request interception or redirection.

Response and claim times

  • We respond to queries within 24 hours.
  • Investigating an issue takes 1–3 business days.
  • Claims take 3–14 business days to process after the loss is confirmed.

9. Shipping insurance

All orders automatically include basic shipping insurance. It covers damage or loss during transit. You must provide complete evidence for a claim.

10. Packaging and the environment

We use recyclable cartons and padding. We are gradually reducing our use of plastic. We design packaging to protect products and reduce its impact on the environment.

Some shipping methods take part in carbon offset programs. We work with carriers that consider their impact on the environment. We keep improving shipping routes to reduce carbon emissions.

11. Policy changes and exceptions

We may update this policy when shipping conditions change. We announce major changes on our website in advance. Your order follows the policy in effect when you placed it.

Remote areas and special destinations may have different terms. Custom products may need special shipping arrangements.

We are not liable for force majeure, including government restrictions and natural disasters.

12. Contact our shipping team

Email: bosenbows@bosenbows.com

Service hours: Weekdays, 9:00 AM–6:00 PM.

Important: This policy is a general guide. Shipping arrangements may vary with the product, destination requirements or special promotions. The specific terms are those agreed at order confirmation.